Capital Lock Introduce
For decades, Capital Lock has been a cornerstone of security and peace of mind for homeowners and businesses across Madison and the greater Dane County area. Established as more than just a key cutter, this is a full-service professional locksmith and safe & vault shop, specializing in high-grade security solutions. In a state where security standards are paramount for both commercial and residential properties, Capital Lock stands out by offering a comprehensive, consultative approach to securing assets and premises.
Their team consists of highly Experienced Locksmiths, including those who have earned the prestigious Certified Registered Locksmiths (CRL) designation from the Associated Locksmiths of America (ALOA). This commitment to professionalism and expertise is what sets them apart in the Wisconsin market. From simple Key Cutting for a new apartment key to designing complex Master Key Systems for a multi-unit building or university campus, Capital Lock ensures every security task is handled with precision and an unwavering focus on customer satisfaction.
The service model is designed for flexibility, offering both an accessible physical location on Regent Street—which also functions as a Safe & vault shop showroom—and a robust Mobile/On Site service. This means whether you need to select a new Home Security Lock in person or require urgent Emergency Lock Services at your business location, their team can respond effectively. Their dedication to going above and beyond is well-documented in local reviews, where technicians like Kevin and William are praised for their patience, professionalism, and commitment to ensuring the job is not just done, but done right, even when dealing with difficult, multi-day service issues like programmable lock malfunctions.
Capital Lock is conveniently situated in Madison at its long-time physical location, a feature that provides local users with a dedicated point of contact and a showroom for security products. The address is 1302 Regent St, Madison, WI 53715, USA. This easily accessible location is a major benefit for those in the downtown area, near the University of Wisconsin-Madison campus, and for anyone passing through one of Madison's key thoroughfares.
The physical shop is classified as both a Locksmith and a Safe & vault shop, meaning customers can stop in for Key Cutting services, or spend time consulting with experts on specialized security needs like Fire Files, Industrial Security, or selecting a new Jewelry Safe. Accessibility is prioritized at this location, featuring a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring that all Wisconsin residents can easily reach the security professionals. Furthermore, On-site parking makes quick visits for key duplication or consultation simple and stress-free. The shop also serves as the operational base for their Mobile/On Site teams, who dispatch throughout the Madison and greater Dane County area to provide Commercial And Residential Locksmith services directly to customers who need assistance at their home or business.
Capital Lock’s extensive range of services covers virtually every aspect of mechanical and electronic door security, catering to both Residential and Commercial clients:
- Emergency Lock Services and Mobile/On Site assistance for lockouts and urgent repairs.
- Key Cutting, Keys And Key duplication, and the ability to Make Keys or New Keys by code.
- Lock Rekeying and Re Keying Of Locks, allowing for a key change without replacing the hardware.
- Specialization in High Security Locks And Keys, including Non Duplicable Keys for restricted access control.
- Comprehensive Master Key Systems design and installation for commercial and large residential properties.
- Door Locks & Hardware installation, including Installation Of Deadbolts and Keyless Locks.
- Installation and repair of Commercial Grade Locks and Residential Grade Locks.
- Security Hardware Installation, including Door Closers, Latch Guards, and Electric Strikes.
- Advanced Electronic Security solutions, such as Electronic Access Control Systems.
- Full-service Safe Installations, repairs, and consultation for various safes including Jewelry Safe and Fire Files.
- Routine Maintenance and Preventative Maintenance programs, including their proprietary 10 Step Door Check with every service call.
- Consulting & Maintenance services, including a Free Site Survey to assess and recommend Security Solutions for any property.
The company distinguishes itself in the Wisconsin security industry with several key features that benefit local users:
- Certified Professionalism: Their team includes Certified Registered Locksmiths (CRL), a designation that signifies a high level of expertise, technical knowledge, and ethical practice, providing trust to customers seeking quality Security Solutions.
- The 10 Step Door Check: A unique offering where locksmiths perform a thorough 10-point inspection on the entire doorway—not just the lock—during every service visit, ensuring hinges, frames, and closers are also in proper working order.
- Expert Safe & Vault Shop: Unlike general locksmiths, they operate a dedicated Safe & vault shop with experts to assist with sales, installation, service, and consulting for commercial and residential safes and vaults.
- High Security Specialization: They are experts in Non Duplicable Keys and High Security Locks, which are crucial for businesses and homeowners who require a strictly controlled key management system to prevent unauthorized key copying.
- Commitment to Customer Service: Customer testimonials highlight the willingness of the staff, such as technicians like William and Kevin, to invest significant time and effort—often above and beyond the charged labor—to ensure complex issues are fully resolved and that clients understand their new hardware.
- On-Site Convenience: The availability of Mobile/On Site services, including a Free Site Survey, brings the full expertise of the shop directly to the customer’s location, saving them time and effort.
To schedule a Mobile/On Site service, arrange for a Free Site Survey, or visit the showroom for product consultation in Madison, Wisconsin, please use the following contact details:
- Address: 1302 Regent St, Madison, WI 53715, USA
- Phone (Shop & Dispatch): (608) 256-5625
- Mobile Phone (Direct Contact): +1 608-256-5625
For any Wisconsin resident or business owner, choosing Capital Lock is an investment in unparalleled expertise and long-term security partnership. What makes them the optimal choice is the depth of experience—over four decades of dedicated service to the Madison community—combined with verifiable professional certifications like the CRL designation. Unlike less experienced options, Capital Lock provides a genuine commitment to quality that shines through in their service philosophy.
The value of their comprehensive approach, particularly the inclusion of the 10 Step Door Check with every service, means you are not just getting a lock fixed; you are getting a full security inspection of your doorway, preventing future issues. Furthermore, their specialization in Commercial Grade Locks, Master Key Systems, and High Security Locks And Keys provides essential protection for sophisticated security needs—a level of service that can only be delivered by a highly trained, established firm. Their positive customer stories—highlighting locksmiths who show genuine care and professional engagement throughout challenging multi-day repairs—underscore that Capital Lock is committed to service beyond the transaction. When you choose Capital Lock, you are selecting a trusted, certified partner who views your security as their most important project, making them a wise choice for enduring peace of mind across the Wisconsin region.
Capital Lock Services
Locksmith
- 10 Step Door Check
- Certified Locksmiths
- Commercial And Residential Locksmith
- Commercial Grade Locks
- Commercial Key
- Consulting & Maintenance
- Door Closers
- Door Locks & Hardware
- Electric Strikes
- Electronic Access Control Systems
- Electronic Security
- Emergency Lock Services
- Experienced Locksmiths
- Fire Files
- Free Site Survey
- High Security Locks And Keys
- Home Security Locks
- Industrial Security
- Installation Of Deadbolts
- Installing Door Hardware
- Jewelry Safe
- Key Cutting
- Keyless Locks
- Keys And Key
- Keys By Code
- Latch Guards
- Lock Cylinder
- Lock Rekeying
- Make Keys
- Master Key Systems
- Mobile/On Site
- New Keys
- Non Duplicable Keys
- Office Furniture
- Preventative Maintenance
- Re Keying Of Locks
- Residential Grade Locks
- Routine Maintenance
- Safe Installations
- Security Hardware Installation
- Security Solutions
- Security Systems
Capital Lock Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Parking
- On-site parking
Capital Lock Photos










Capital Lock Location
Capital Lock Reviews
pricedoorapartmentjobkeyssecurityworkrekeyedpropertykey duplication
★ 5★ 4★ 3★ 2★ 1Had them install a programmable lock on a multi-unit building. They were great to deal with and the installer made sure I knew how to program the lock going forward. 11 months later the lock started malfunctioning. One of the technicians spent so much time working with me on this. He even gave me his personal number to text updates on whether or not the lock had been fixed. Capital worked with me to get a replacement from the lock company at no cost. I was charged a fraction of the labor time they spent with me. Thoughout this multi-day process, the locksmith I worked with (William) was engaged, professional, and truly cared to get the job done right. Highly recommend them.
May 27 · P SWe had just moved into our new apartment and the keys we were given would not engage the lock. Our property helped us contact Capital Lock and they were at our apartment in less than an hour! We had left to go to the store and Kevin beat us back to the apartment. We apologized for making him wait and he was very kind and told us it was no problem. He was very patient. He explained exactly what the problem was and helped us fix it immediately. Thanks again Kevin!
May 01 · Hannah WickertI moved into a condo 1.5 years ago, and had endless trouble with the existing door lock. I finally had the existing lockset replaced a couple of weeks ago. The locksmith had endless patience (and a sense of humor). I feel much more secure with the new lock. Thank you, Capital Lock!
June 30 · margit mosesI work for a company that owns a lot of buildings which locks need replacing or lock worked on I have been going to Capitol locks not by choice as I would not recommend this place to anyone ...over the years I have had to return many times to there store to get it fixed right so it works like it supposed to. the last time I was there I had a entry door lock that issues which I had to go back 3 times to get it fixed right..as they were taking parts from a old lock and trying to make it work in a new lock it was causing issues for tenants . one worker Rick was very rude.. unprofessional . and was either not very smart or was just telling me a lie . he thought he was so knowledgeable and that I didn't have a clue as he was the expert.so he did a new door lock .only to realize that rick put the lock together upside down. and had to return the next day . they refuse to do bussiness with me any more as they dont want me to keep comming back to get it fixed the way it supposed to be done . PLEASE GO TO ANOTHER KEY SHOP. why pay so much for something that doesn't work like it should .they have bad reviews on other sites also . they dont care about the customers at this place at all.
May 25 · Thomas RaisbeckSuper helpful, knowledgeable and prompt. We will definitely use Capital Lock again!
October 02 · Tim
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